Purchasing tickets from a large and well-known website like Stubhub may seem like a good idea. Stubhub is without a doubt one of the best known ticket re-sellers. Their motto is “no surprise fees, only good surprises.” But what if no surprises means paying more in the long run?
What Are You Giving Up?
I like to compare Stubhub to chain super stores. Think about purchasing something from a chain store vs. a smaller, locally owned store. What kind of service will you get, and how will the prices vary? Larger stores don’t normally tout their fantastic customer service, or their knowledge of each and every product in their store. But you don’t expect them to, because you’re paying a smaller price for the item.
Unfortunately for Stubhub, this is not the case. Fans will still pay a higher premium for their tickets. Stubhub has a fantastic website, marketing, and hilarious ads on television, along with a great selection of tickets. But they are comparable to the big companies of the world: no personalization. Many believe that customer service has gone out the window, and consumers no longer want to hear a human voice on the other end of the line. This isn’t necessarily true.
Customer Service Matters
Front Row Seats offers the best of both worlds: fantastic customer service with the lowest prices around. For example, if you’re looking for NBA playoff tickets at the last minute but are unsure where the best seat is, Front Row Seats will gladly find a seating chart, explain the pros and cons of each seat, as well as which will be the best bang for your buck.
In fact, we do a lot more than that. Need a hotel? We can help you find the closest location to the venue. Need a reservation to the 755 Club in Atlanta? We’ve got you covered! How do you get to the game? Front Row Seats can locate a cab, an Uber, or find the best method of public transportation in whichever city you’re in! You won’t get that kind of service from Stubhub.
Fees, What Fees?
What about service fees, you ask? Stubhub claims all service fees are included. This is in fact true. The price you see on the website is the price you will pay to receive those tickets. However, with the service fee included, you are still paying a good bit more than if you purchased from another site, such as Front Row Seats. “Service fees included” doesn’t necessarily mean you are saving money.
At least Stubhub is up front about their prices. Many other ticket sites claim low prices and hit you with the fees at the checkout page. Some companies even charge up to 30% of the ticket price in service fees! Wow!
Front Row Seats offers no service fees to repeat clients. We even offer a special code for those who wish to purchase on the website (Hint: The code is MVC!). And as always, we offer free E-ticket delivery and free 3-5 day FedEx shipping!
Buy from a trusted source, and know you are getting the best seats and the best prices, every time. Questions about tickets? Contact us via the website or give one of our friendly customer service representatives a call- (404)633-2726.
